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Terms & Conditions

The information contained on this website and the pages comprising the website (“website”) are subject to the terms and conditions set out herein and as may be referenced herein (“the terms”) unless otherwise stated. For the purposes of these terms, “products” means those items offered for sale by Fuelme

Acceptance

By accessing and/or using the website, you agree to be bound by the terms. Fuelme may at any time modify any of the terms and such changes will supersede and replace any previous terms. The amended terms will be made available on the website. Each time you access the website and/or use the services offered via the website, you agree to be bound by the terms, as may be modified from time to time.

Content of the Website

Whilst every effort is made to update the information provided on this website on a regular basis, Fuelme makes no representations or warranties, whether express, implied in law or residual, as to the accuracy, completeness or reliability of any information, data and/or content on the website from time to time. Fuelme reserves the right at any time to change or discontinue without notice, any aspect or feature of the website and any information, data and/or content on the website.

Purchasing of Products

When purchasing any products via the website, you will be required to enter your name, delivery address, phone number and email address

Orders and Confirmation

Once you have selected the product you wish to purchase and submitted your order, you will have the opportunity to review the entire transaction and correct any mistakes. By clicking on the “checkout” button you are deemed to have submitted your order. Receipt of a confirmation of the order will be sent to you once we receive your order. Although the website is set up to confirm receipt of orders, technical or other problems may delay or prevent such confirmations. DO NOT resend your instruction if you do not receive a confirmation from us as this may lead to a duplicate transaction for which you will be held liable. Please note that a transaction will only be deemed to have been concluded once payment has been received and the product in question has been delivered. Delivery times are estimates only and we are not liable for any late deliveries.

Delivery

All orders shall be executed by Fuelme within one working day after receipt/ confirmation of payment. Orders are delivered by our courier company which can take two to four working days depending on main city centre or outlying town. Delivery times are estimates only and we are not liable for any late deliveries.  You accept that the display of a product is not necessarily a guarantee that a product is available.

Returns

If you are not satisfied with your order you have the right to cancel within 7 (seven) days of receipt of the goods.  If you do cancel your order, you will have your payment refunded, although if the goods have been delivered these will need to be returned.  Unfortunately, we cannot cover the cost of return postage.

In the event we agree the return of a product, the product must not be opened in any way and must still be in original condition.  Heat seals must not be broken and best before date must correspond with the original order.

Clearance Stock and Specials

Fuelme will run periodic clearance stock sales and specials at its discretion. Customers will be notified via the website, newsletters and other marketing mediums.  All clearance items will state the Best Before (BB) month on the product page of that clearance item.  Best Before (BB) is about quality and not safety. The food will be safe to eat after this Best Before (BB) date but may not be at its best. Its flavour and texture might not be as good. The Best Before (BB) date will only be accurate if the food is stored according to the instructions on the label. Reference taken from www.food.gov.uk/science/microbiology/use-by-and-best-before-dates

Privacy and Security

All personal information obtained by Fuelme is protected.

Warranties, Disclaimers and Limitation of Liability

Save as set out in the terms, Fuelme makes no warranties, representations, statements or guarantees (whether express, or implied in law or residual) regarding the website and the products and the website and products made available via the website are provided “as is”.

Neither Fuelme nor its directors shall be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect, or consequential) and/or expense of any nature whatsoever which may be suffered by you or any third party, as a result of or which may be attributable, directly, or indirectly, to your access and use of the website and/or any information contained on or via the website and/or your use of the products. Without limiting the generality of the aforegoing, neither Fuelme nor its directors shall be liable for any failure and/or unavailability of the website for any reason whatever and/or the failure/delay by any third-party service provider to render any service which are necessary to ensure the availability of the website. You hereby indemnify Fuelme or its directors against any loss, liability, damage (whether direct or consequential) or expense of any nature whatsoever which may be suffered by you or any third party as a result of or which may be attributable directly or indirectly to the aforesaid. Notwithstanding anything to the contrary contained herein, Fuelme shall not be liable for any direct, indirect, contingent or consequential loss (including but not limited to loss of business, loss of data and/or loss of profits) incurred or sustained by you or any third party howsoever arising in respect of your use of or reliance of any information offered on or via the website and/or your use of the products.

Without limiting the generality of the aforegoing, Fuelme shall not be liable to you or any third party for any loss or damage of whatsoever nature if you request that an order be stopped or cancelled.

By accessing the website, you warrant and represent to Fuelme that you are legally entitled to do so to purchase any of the products offered for sale via the website. You further warrant that all the details you have given are true and complete and that you are legally capable of concluding this transaction. If you are younger than 21 years of age you warrant that you have the consent of your legal guardian to enter into this agreement with Fuelme or that you have obtained legal status in another manner.

We may in our sole discretion at any time suspend or terminate the operation of this website without prior notice to you and without the need to give you reasons for such termination.

Use of the Website

Fuelme does not make any warranty or representation that information and products advertised on the website are appropriate for use in any jurisdiction. By accessing the website, you warrant and represent to Fuelme that you are legally entitled to do so and to make use of information and purchase the products made available via the website.

General

Without detracting from the provisions of your account terms and conditions, the terms constitute the sole record of the agreement between you and Fuelme in relation to your use of this Website.

Fuelme shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of these terms.

All provisions of these terms and conditions are, notwithstanding the way they have been grouped together or linked grammatically, severable from each other. Any provision of these terms and conditions which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of these terms and conditions shall remain in full force and effect.

Should Fuelme be prevented from fulfilling any of its obligations to you as a result of any event of force majeure, then those obligations shall be deemed to have been suspended to the extent that and for as long as Fuelme is so prevented from fulfilling them and your corresponding obligations shall be suspended to the corresponding event. If force majeure continues for more than fourteen days after it has first occurred then Fuelme shall be entitled (but not obliged) to terminate all its rights and obligations in terms of or arising out of these terms by giving notice to you. An “event of force majeure” shall mean any event or circumstance whatsoever which is not within the reasonable control of including, without limitation, vis major, casus fortuitus, any act of God, strike, theft, riots, explosion, insurrection or other similar disorder, war (whether declared or not) or military operations, the downtime of any external telecommunications line, power failure, international restrictions, any requirement or any international authority, any requirement of any government or other competent local authority, any court order, export control or shortage or transport facilities.

These terms shall be governed by and construed in accordance with the laws of the Republic of South Africa without giving effect to any principles of conflict of law. You hereby consent to exclusive authority of the High Court of South Africa in respect of any disputes arising regarding the services referred to herein, or the terms or any matter related to or in connection therewith.

Your terms and conditions shall apply to all transactions you conclude via this website.

A certificate issued by an administrator of this website shall constitute prima facie proof of any fact related to this website, including but not limited to which version of the terms and conditions govern a dispute and what content was published or functionality was available on the website at a specific point in time.

The deeming provisions of the ECT Act (Electronic Communications and Transactions Act 25 of 2002) are excluded to the extent that no message shall be deemed to have been received by us unless we acknowledge receipt thereof in writing. This does not detract from the fact that if you submit an order more than once you may have concluded a double transaction for which you will be liable and that a transaction will only be deemed to have been concluded between you and Fuelme on delivery/collection of the product or service.

Value Added Tax (VAT) is included in the price of goods.